Delivery Policy
Chenla Delivery values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Chenla Delivery of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards. We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Chenla Delivery decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner. This Policy applies to Chenla Delivery, and it governs any and all data collection and usage by us. Through the use of www.chenlamall.com, you are therefore consenting to the data collection procedures expressed in this Policy.
What information do we collect?
We may collect the following information:
- Name
- Phone Number
- Plate Number
- Address
- ID Card
What do we use your information for?
We are collecting your data for several reasons:
- To better understand your needs and provide you with the services you have requested;
- To fulfill our legitimate interest in improving our services and products;
- To send you promotional emails containing information we think you may like when we have your consent to do so;
- To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
- To customize our website according to your online behavior and personal preferences.
How do we protect your information?
Chenla Delivery does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties. Chenla Delivery may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.chenlamall.com Chenla Delivery may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered. Chenla Delivery may feel it necessary, from time to time, to contact you on behalf of our other external business partners with regards to a potential new offer which may be of interest to you.
Do we use cookies?
Yes, Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and keep track of advertisements. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website does contain links to affiliate and other websites. Chenla Delivery does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.
Disclosure of Information
Chenla Delivery may not use or disclose the information provided by you except under the following circumstances:
- as necessary to provide services or products you have ordered;
- in other ways described in this Policy or to which you have otherwise consented;
- in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
- as required by law, or in response to a subpoena or search warrant; to outside auditors who have agreed to keep the information confidential;
- as necessary to enforce the Terms of Service; as necessary to maintain, safeguard and preserve all the rights and property of Chenla Delivery.
Non-Marketing Purposes
Chenla Delivery greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Chenla Delivery products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.
Acceptance of Terms
By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.
Updates to the Privacy Policy
This Privacy Policy is current as of the “Last Updated” date which appears at the top of the page. Your continued use of the Chenla Delivery Platform after any change of our Privacy Policy will constitute your acceptance of the revised terms of this Privacy Policy.
We may update this Privacy Policy from time to time as required to reflect changes to our privacy practices. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
Chenla Delivery welcomes your comments, concerns and questions regarding this Privacy Policy and the use of your personal information. If you would like access to your information, if you have any comments, queries or requests relating to our use of your personal information or if you find any errors in our information about you, please contact us at:
- Via Email: chenlamall002@gmail.com
- Via Phone: Number: +855 16 85 32 32
- Address: #123, St. 97, Sangkat Phsar Deum Thkov, Phum 4, Khan Chamkamon, Phnom Penh, Cambodia.
